Yes, we offer Partial COD. You pay 30% of the order total online when you place your order, and the remaining 70% in cash when your order is delivered. Full COD (paying 100% at the door) is not available.

The amount shown on your order is the full price of the product. The 30% you paid is the first part of that total, not an amount deducted from it. The rest is simply due in cash on delivery.

If your order has already been dispatched, please don't use the “pay remaining amount” link. Just pay the balance in cash when your order arrives. Paying it online after dispatch can leave the courier still showing a cash collection at your door.

UPI, debit/credit cards, and Partial COD (30% online + 70% cash on delivery).

On the payment screen, try entering your UPI ID manually (for example, yourname@upi) instead of tapping the “open UPI app” button. You'll get a collect request in your UPI app to approve. If it still fails, try card payment, or message us and we'll help you complete it.

First, check your spam/promotions folder for an email from Gallery of Tints. If the money was deducted and you still have no confirmation after a few hours, message us with your payment screenshot. Please don't place a duplicate order, we'll sort it out.

We run offers occasionally (like our anniversary sale) and announce them on the website and Instagram. There's no permanent coupon code.

We dispatch the next working day after you place your order. Delivery usually takes 4–8 business days after dispatch, depending on your location.

Once your order is dispatched, you'll get a tracking ID by email/SMS. You can also track it anytime on the Track Order page on our website using your order number.

It's in your order confirmation email and looks like GOT-XXXX. If you can't find the email, check spam, or message us with the phone number you ordered with and we'll look it up.

Yes. Message us with your name and the correct email/phone number, and we'll update your order so you receive your tracking and delivery updates.

We don't offer a paid express option right now. Standard delivery is 4–8 business days after dispatch. If you need something for an occasion, please order at least 10 days ahead. We can't guarantee delivery by an exact date.

The courier will attempt delivery again. Most failed deliveries happen because the phone was unreachable, so please keep your phone switched on and reachable on the delivery day. If a delivery attempt fails, contact us quickly so we can coordinate a re-attempt before the parcel is returned.

No. GOT-003 is a limited-edition drop. Once a size sells out, it's gone for good and won't be restocked. If your size is available now, it's best not to wait.

Yes, if the size you want is still in stock. Message us within 72 hours of receiving your order. The item must be unworn, unwashed and unaltered, with all tags attached and the original packaging. Please don't send anything before we confirm: we'll check the size is available and give you the return address, and we'll dispatch your new size once your pair reaches us.

Return shipping for a size exchange is paid by you. If the new item costs more, you pay the difference. If it costs less, the difference isn't refunded.

That's on us. Message us with your order number, a photo of the item and its size tag, and your continuous unboxing video (filmed from the sealed package, with no cuts). Once we verify it, we'll arrange a replacement, exchange or refund, whichever applies.

We don't offer returns or refunds for change of mind, so please check the size chart before you order. If your item arrives damaged, defective, incorrect or with something missing, contact us with your order number and a continuous unboxing video and we'll make it right. Please don't ship anything back without confirming with us first.

Message us as soon as possible with your order number. Cancelling, or switching to another product, may be possible before your order is packed and dispatched. Once it's packed or handed to the courier, it usually can't be cancelled, and we'll help you with your options instead. A cancellation isn't confirmed until we reply to you.

Refunds apply to verified issues (damaged, defective, incorrect or missing items), not change of mind. Approved refunds go back to your original payment method and usually reflect within 5–7 working days, depending on your bank or payment provider.

Our wide-leg styles are a relaxed, wide fit by design, with a wider leg opening than regular jeans. Every product page has a size chart with exact measurements in inches. The most reliable way to choose is to compare it with a pair you already own and like.

Yes. GOT-003 is our own production. The photos on the product pages show the actual product you'll receive, first quality, made by us.

We're a fashion label from Kerala, India. GOT-003 is designed and produced by us, not resold. You can read verified buyer reviews on every product page, and with Partial COD you only pay 30% upfront and the rest when your order is in your hands.

GOT-004 is in the works for after GOT-003. No date is announced yet. Follow us on Instagram to catch the drop announcement first.