Privacy policy

Last updated: October 2026

Gallery of Tints (GOT) respects your privacy. This policy explains how information is collected, used, shared and protected when you visit galleryoftints.in, place an order or contact us.

1. Information we collect

Depending on how you interact with our store, we may collect:

Your name, email address and phone number.
Shipping and billing addresses.
Order details, purchase history and payment status.
Customer-support messages and information you choose to provide.
Technical information, including device, browser, IP address and website activity.
Information collected through cookies and similar technologies where enabled and permitted by law.

2. How we use your information

We may use information to:

Process and fulfil orders.
Process payments and manage delivery.
Send order confirmations, tracking updates and service notifications.
Administer PPCOD, including recording the upfront payment and outstanding COD balance.
Handle cancellations, exchanges, returns, refunds and customer enquiries.
Verify transactions and help prevent fraud or misuse.
Improve our website, products and customer experience.
Send marketing communications where permitted.
Meet legal, tax, accounting and regulatory obligations.

3. Payments and PPCOD

Our store may use Shopify, GoKwik and supported payment partners to provide checkout and payment services.

For PPCOD orders, we may maintain records of the upfront amount paid online and the outstanding balance payable at delivery to manage fulfilment and payment reconciliation.

Payment providers process payment information under their own applicable terms and privacy practices. GOT does not intend to store full payment-card credentials on its own systems.

4. Sharing information

We may share information reasonably necessary to operate our store with ecommerce platforms, payment providers, shipping and delivery partners, customer-support providers, analytics services and fraud-prevention services.

Information may also be disclosed where required by law or where reasonably necessary to protect legal rights, investigate fraud or respond to lawful requests.

We do not sell personal information to third parties for their own independent marketing purposes.

5. Cookies and analytics

Our website and service providers may use cookies and similar technologies for shopping-cart functionality, preferences, website analytics and advertising features where enabled.

You may be able to control cookies through your browser settings or available consent tools. Disabling certain cookies may affect website functionality.

6. Data retention and security

We retain information for as long as reasonably necessary to fulfil orders, provide support, maintain required business records, resolve disputes and comply with legal obligations.

We use reasonable safeguards designed to protect personal information. However, no electronic storage or transmission method can be guaranteed completely secure.

7. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of certain personal information, withdraw consent where applicable, or exercise other available privacy rights.

Some information may need to be retained for legal, tax, accounting, security or dispute-resolution purposes.

8. Third-party services

Our website may link to or integrate third-party services. Their handling of information is governed by their own privacy policies and terms.

9. Children's privacy

We do not knowingly collect personal information from children in violation of applicable law. If you believe such information has been provided inappropriately, contact us so we can review the matter.